Effective Date: [Since 1st June, 2024]

    Welcome to PauTeCom Co.Ltd operating business as PauTeCom

    We’re passionate about empowering businesses and individuals to thrive in the digital age. Whether you need a powerful mobile app, a user-friendly website, or cutting-edge solutions leveraging AI and software tools, PauTeCom is here to listen to your needs and craft solutions that propel you forward.

    This Privacy Policy explains how PauTeCom collects, uses, and discloses information from users of our website ([https://pautecom.com]) and the services we offer ([https://pauteocm.com/services]) such as when you:

    • Visit our website at pautecom.com or any other website that belongs to us that links to this privacy notice.
    • Connect with us in other related ways, including events, marketing, sales or requests.

    Have any questions? Read this privacy policy to understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. We take your privacy seriously and are committed to protecting your personal information.

    1. Information We Collect

    We may collect the following information when you use the Website or Services:

    • Personal Information: This may include your name, email address, phone number, and company information (if applicable). We collect this information when you contact us, subscribe to our newsletter, or request a quote.
    • Usage Data: This may include information about your use of the Website, such as the pages you visit, the links you click on, and the search terms you use. We collect this information using cookies and other tracking technologies.

    2. How We Use Your Information

    We may use the information we collect for the following purposes:

    • To provide and improve the Website and Services.
    • To respond to your inquiries and requests.
    • To send you marketing communications, such as newsletters and promotional offers.
    • To analyze how you use the Website and Services.

    3. Sharing Your Information

    We will not share your information with any third party. If the need be we will ask for your consent.

    4. Data Retention

    We will retain your information for as long as necessary to fulfill the purposes described in this Policy or until you request that we delete your information.

    5. Your Rights

    You have the right to access, update, and delete your personal information. You may also opt out of receiving marketing communications from us.

    PauTeCom Terms and Conditions for Sales

    These Terms and Conditions (“Terms”) govern the sale of both physical tech devices and digital products (including software, ebooks, courses, graphics, and other downloadable content) through PauTeCom (“Platform”). By purchasing any product on PauTeCom, you agree to be bound by these Terms.

    1. Products and Availability

    PauTeCom offers a variety of physical tech devices and digital products from PauTeCom itself and from external developers (“Sellers”). PauTeCom does not guarantee the availability of any specific product. Prices and availability are subject to change without notice.

    2. Order Process

    • To purchase a product, you must create an account on PauTeCom and provide accurate information.
    • You will be able to review and confirm your order details, including product type (physical or digital), before completing your purchase.
    • Once your order is confirmed, you will receive an email confirmation with either download instructions for digital products or shipping information for physical products.

    3. Payment

    • PauTeCom accepts various payment methods as displayed at checkout.
    • Payment is due at the time of purchase.
    • You are responsible for all taxes and other charges associated with your purchase.

    4. Delivery

    • Physical Products: Physical products will be shipped to the address you provide during checkout. Shipping costs and estimated delivery times will be displayed at checkout.
    • Digital Products: Digital products are delivered electronically via download link or access instructions provided in the confirmation email.
    • You are responsible for ensuring you have the necessary hardware and software to access and use the digital product (applicable to digital products only).

    5. License Grant (Digital Products Only)

    • When you purchase a digital product, PauTeCom or the Seller grants you a non-exclusive, non-transferable license to use the product for your personal or business use (as specified in the product description).
    • You may not distribute, copy, modify, or resell the digital product without written permission from PauTeCom or the Seller.

    6. Ownership

    • PauTeCom or the Seller retains ownership of all intellectual property rights associated with the product (both physical and digital).
    • You do not acquire any ownership rights by purchasing a product.

    7. Return and Refund Policy

    • Physical Products: You may return a physical product within [number] days of receipt for a full refund, provided the product is in its original packaging and unused condition. You are responsible for return shipping costs.
    • Digital Products: Due to the nature of digital products, all sales are final and non-refundable. Exceptions may be made on a case-by-case basis for malfunctioning products or if the product significantly differs from the description.
    • To request a refund, please contact PauTeCom customer support within [number] days of purchase.

    8. Support

    • PauTeCom may offer limited support for its own products (both physical and digital).
    • Support for products from external Sellers is the responsibility of the Seller.
    • Please refer to the product description or contact the Seller for information on support options.

    9. User Conduct

    • You agree to use the Platform and products in accordance with all applicable laws and regulations.
    • You will not engage in any activity that disrupts or interferes with the operation of the Platform.

    10. Disclaimers and Warranties

    • Physical Products: PauTeCom warrants that physical products will be free from defects in materials and workmanship for a period of [warranty period] from the date of purchase. This warranty does not cover damage caused by misuse, neglect, or normal wear and tear.
    • Digital Products: PauTeCom disclaims all warranties, express or implied, regarding the digital products sold on the Platform.
    • Digital products are provided “as is” without warranty of merchantability or fitness for a particular purpose.
    • PauTeCom is not responsible for any damages arising from the use of digital products.

    11. Limitation of Liability

    • PauTeCom’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid by you for the product (physical or digital).

    12. Term and Termination

    • These Terms will remain in effect until terminated by you or PauTeCom.
    • PauTeCom may terminate these Terms at any time for any reason, with or without notice.

    14. Entire Agreement

    • These Terms constitute the entire agreement between you and PauTeCom regarding the sale of products (both physical and digital).

    Software Customization

    PauTeCom software products may be customized with the buyer’s personal or company details upon request. However, PauTeCom branding will still be included within the software product.

    6. Contact Us

    If you have any questions about this Policy, please contact us at [support@pautecom.com].